Contact Support

Petvo Labs LLC · We are here to help

Need help with Petvo™ records, family sharing, pet ID tags, profiles, or an order? Reach the Petvo Labs LLC team and we will get back to you as soon as we can.

Email us

Email support@petvo.app

Include your account email, pet name (if relevant), and a short description of the issue. Screenshots help when something looks wrong in the app.

Common topics

• Activating or replacing a Petvo™ Cloud Tag™
• Pet photos, medical records, or digital identity
• Shared ownership / joining a pet
• Lost Mode and what finders can see
• Account, password, or sign-in help
• Privacy or data deletion requests

Company

Petvo Labs LLC
Product: Petvo™
Web: petvo.app
Privacy: Privacy Policy · Terms: Terms of Service

Response time

We typically reply within 1 to 2 business days. If your pet is currently lost, say “LOST PET” in the subject line so we can prioritize guidance.